The Barrett M-107 .50-caliber long-range rifle is a sniper’s weapon of choice. So when one Marine’s failed during a firefight, he called customer service.
Despite the unit’s lack of tools (and time), Cook knew exactly what to do. The armorer instructed the Marines to use the bottom of the carrier to bend the ears back down. Within 45 seconds, the weapon was firing properly. “Thank you very much,” Cook says they told him, then he heard a dial tone. They had a firefight to get back to.